Return & Refund Policy
At SkinlyStore, we want you to feel confident with your purchase. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.
1. Return Eligibility
We accept returns within 60 days of receiving your order.
Items may be returned even if they have been opened or used, as long as they are in reasonable condition.
2. Refund Policy
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method.
3. Non-Returnable Items
We reserve the right to refuse returns that are excessively damaged, misused, or not in acceptable condition.
4. Return Process
To initiate a return, please contact us at:
contact@skinlystore.com
Please include your order number and reason for return. Our support team will guide you through the return process.
5. Shipping Costs
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Original shipping fees are non-refundable.
6. Late or Missing Refunds
If you have not received your refund yet, please check with your bank or payment provider first.
If you still have not received your refund, contact us at:
contact@skinlystore.com
7. Exchanges
We only replace items if they are defective or damaged.
8. Contact Information
If you have any questions about this policy, please contact us at:
contact@skinlystore.com
